- As a pool owner, some of the pool maintenance will be my responsibility, but who will teach me how to take care of the pool?
- Will I receive a written agreement that lists what services are included and what may be an added cost? Will the frequency of filter cleaning be included in this agreement?
- What days/weeks is your company typically closed for holidays?
- I am having a big party. How much notice do you need to schedule an additional visit?
- Is the maintenance company licensed, insured, and bonded?
- Will a maintenance company be referred to me by my hot tub seller?
- Will my pool builder also be the company that maintains my pool?
- Do the employees participate in annual continuing education?
- Are employees educated on current energy-efficient technology and products?
- Are the technicians PHTA Certified and certified by manufacturers to work on or with individual products?
- Is the company an official and authorized warranty service center for the products it sells?
- Does the company work on existing equipment that was not installed by their company?
- How will I know that the employee has tested the water and made adjustments?
- Is a written record of the test readings and adjustments kept on-site or provided after each visit through an app or email?
- Will the company install equipment that I buy online? Are any equipment or products bought online to be covered by a warranty? *Note that a pool’s warranty can be voided if non-sanctioned products are purchased and installed
- Will employees dispose of waste products off-site?
Originally posted by Splashfacts.org.
